Zodiac Jandy EE-Ti Specifications Page 25

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  • TROUBLESHOOTING
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SYMPTOM CORRECTIVE ACTION
Heat pump will not start, no control board display. Breaker or fuse may be tripped. Reset breaker or check
fuse. If heat pump still does not run, call for service.
Heat pump will not start, control board display working. Heat pump may be in delay count down of 5 minutes
Make sure control board thermostat is calling for heater
to come on (check setting on thermostat and temperature
reading.) Make sure heat pump is not in cooling mode.
Heat pump runs but does not heat. Verify cold air is blowing out the top of the heat pump. If
the heat pump has just been installed or if the pool water
has been allowed to cool significantly, it is necessary to
run the heat pump continually for 24-48 hours. If the heat
pump has been in operation for some time, increase the
circulating pump time, or switch the control board to auto
heat function. If heating a spa, verify no air intake stand
pipes are open. If heat pump still does not heat call for
service.
Heat pump does not run and control board displays
LOW H
2
O FLOW.
Verify circulating pump is on and all necessary valves
are in the correct positions. Verify filter and skimmers
are clean. Check water level in pool. Temporarily turn off
all fountains and water falls that bypass the heat pump
water inlet. If this does not correct the problem, call for
service.
Heat pump does not run and control board display
shows HIGH REFRIGERANT PRESSURE.
Verify circulating pump is on and that there are no
water flow restrictions to the heat pump. Make sure all
necessary valves are open or in the proper positions to
allow proper water flow to the heat pump. Verify filter and
skimmers are clean. Check for water level in the pool.
This condition may also appear if the heat pump has
not been operated for an extended period. To clear the
condition, cycle the heat pump, on and off, up to 3 times.
If this does not correct the problem call, for service.
Heat pump does not run or short cycles and control
board display shows LOW REFRIGERANT PRESSURE.
Check that fan is operating and air is coming out of the
top of the heat pump, while short cycling. If heat pump
does not run at all, call for service.
Heat pump leaking water. Possible heat exchanger or plumbing leak. Turn the
heat pump off, then turn circulating pump on for at least
one hour to see if the water leak stops. If the water leak
stops, normal condensation is occurring. If the water leak
continues, after the heat pump is shut off for at least one
hour, call for service.
Section 8. Troubleshooting
8.1 Troubleshooting Guide
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